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Privacy Policy

Protocol Wealth, LLC

Last Updated: March 2025

FACTS: What Does Protocol Wealth, LLC Do With Your Personal Information?

Why?

Protocol Wealth collects and develops personal information about clients, and some of that information is non-public personal information (Customer Information). The essential purpose for collecting Customer Information is to provide and service the appropriate financial products and services clients obtain from Protocol Wealth.

What?

The categories of Customer Information collected by Protocol Wealth depend upon the scope of the engagement and are generally described below. As an investment adviser, Protocol Wealth collects and develops Customer Information about clients in order to provide investment advisory services. Customer Information collected includes:

  • Information received from clients on financial inventories and questionnaires through consultation with Advisory Representatives, including personal and household information such as income, spending habits, investment objectives, financial goals, statements of account, and other records concerning clients' financial condition and assets.
  • Information needed to open an account including social security numbers, investment experience, assets, income, and account balances.
  • Information developed as part of financial plans, analyses, or investment advisory services.
  • Information concerning investment advisory account transactions.
  • Information about clients' financial products and services transactions with Protocol Wealth.

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Protocol Wealth chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes Protocol Wealth share?Can you limit this sharing?
For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigationsYesNo
For our compliance with rules and regulations—information about your transactions and communications provided to non-affiliated firms when requiredYesNo
For our marketing purposes—to offer our products and services to youYesNo
For joint marketing with other financial companiesYesNo
For our affiliates' everyday business purposes—information about your transactions and experiencesYesNo
For our affiliates' everyday business purposes—information about your creditworthinessNoWe don't share
For our affiliates to market to youNoWe don't share
For nonaffiliates to market to youNoWe don't share

Who We Are

Who is providing this notice? Protocol Wealth, LLC

What We Do

Use of AI Tools and Data Privacy

Protocol Wealth uses certain AI-powered tools for research, administrative tasks, and workflow optimization. We take precautions to protect client information when using these tools:

  • Client nonpublic personal information is anonymized or removed before being entered into AI tools
  • We configure AI tool settings to opt-out of model training where available
  • We review AI tool terms of use, privacy policies, and data sharing practices
  • Sensitive information such as account numbers or Social Security Numbers is never entered into AI tools

How we share information with third parties

To administer, manage and service customer accounts, process transactions and provide related services for client accounts, it is necessary for Protocol Wealth to provide access to Customer Information to non-affiliated companies, other investment advisers, custodians, and other financial institutions. Protocol Wealth may also provide Customer Information outside of the firm as permitted by law, such as to government entities or other third parties in response to subpoenas. Protocol Wealth does not share Customer Information with affiliates or non-affiliated third parties for marketing purposes.

How does Protocol Wealth protect my information?

To protect your personal information from unauthorized access and use, we maintain an information security program that complies with federal law, including:

  • Encryption of data in transit and at rest
  • Multi-factor authentication for system access
  • Regular security audits and penetration testing
  • Incident response program for detecting and responding to security events
  • Employee training on data security and privacy practices
  • Due diligence and monitoring of third-party service providers who have access to client information

In the event of a data security incident involving unauthorized access to your sensitive customer information, we will notify you as soon as practicable, but no later than 30 days after becoming aware of the incident.

Why can't I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates' everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

How do I limit sharing?

If you choose to opt out now, at any time in the future, or wish to withdraw your opt out request, contact us at compliance@protocolwealthllc.com. If it is your choice to opt out, there will be a 30-day period before your opt out will take effect.

Definitions

Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies. Protocol Wealth does not share with affiliates.
Nonaffiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies. Protocol Wealth does not share with nonaffiliates so they can market to you.
Joint Marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Protocol Wealth may enter into joint marketing agreements with other financial companies.

Questions?

If you have any questions about this privacy notice, please contact us at compliance@protocolwealthllc.com